Whether you’re managing multiple properties, serving on an HOA board, or simply taking care of your LA home, you deserve a partner who actually shows up and genuinely cares.
If you’re comparing companies right now, let us introduce ourselves. Here’s everything you need to know about NTOE—who we are, what we believe in, and why property owners across Santa Monica, Beverly Hills, Brentwood, West LA, and Westwood keep coming back to us.
Who We Are: The N.T.O.E. Story
N.T.O.E. (N.T.O.E. Construction & Restoration) was founded on a simple principle: property owners deserve a partner who treats their buildings with the same care they would their own. We’re a locally-rooted team serving LA’s Westside communities.
Our founder, Nazareth (Naz), built this company from the ground up based on relationships, trust, and a proactive approach to property care. Over the years, we’ve evolved from handling emergency restoration to offering comprehensive preventative maintenance programs—because we learned that the best way to serve our clients is to help them avoid disasters in the first place.
Today, we’re proud to serve:
- Homeowners who want effortless, proactive property care
- HOA boards managing complex multi-unit communities
- Property management firms scaling their portfolios across LA
- Commercial property owners protecting their investments
Our Core Values: What Drives Us Every Day
Partnership Over Transactions
We’re not interested in one-time jobs. We build long-term relationships with our clients because when you succeed, we succeed. Most of our business comes from referrals—and that’s exactly how we like it.
Proactive Protection
We believe in catching problems before they become emergencies. Our monthly and quarterly inspection programs are designed to identify risks early, saving you thousands in potential repair costs and preserving your property’s value.
Transparency in Everything
No hidden fees. No vague updates. No surprises. We communicate clearly at every stage, so you always know what’s happening with your property.
Reliability You Can Count On
When we say we’ll be there, we show up. When we commit to a timeline, we meet it. Our reputation depends on following through—and we take that seriously.
Our Expertise: Comprehensive Property Services Under One Roof
“Nazareth and his NTOE team did an outstanding job cleaning the Charles and Ray Eames Case Study House #8 after the recent wildfires in the Palisades. As a designated National Historic Landmark, the house required the utmost care. A crew of 8–10 professionals meticulously hand-wiped the entire structure since spraying water on the facade was not an option. They removed every trace of particulate matter and restored the site to its original sparkle. I’m deeply grateful to Nazareth for his patience, partnership, and leadership throughout the process.” – A.L.
Emergency Restoration Services
When disaster strikes, we respond immediately:
- Water Damage Restoration: From burst pipes to flooding, we extract water, dry structures, and restore your property to pre-loss condition
- Fire Damage Restoration: Comprehensive cleanup, odor removal, and reconstruction after fire incidents
- Mold Remediation: Safe, thorough removal following industry protocols
- Smoke and Soot Cleanup: Specialized techniques for complete restoration
- Asbestos and Lead Abatement: Certified handling of hazardous materials
Preventative Maintenance Programs
Our monthly and quarterly inspection programs are designed for property owners who want to stay ahead of problems:
- Comprehensive risk evaluations with photo documentation
- Detailed inspection reports delivered on schedule
- Ongoing contractor oversight and quality control
- Access to our network of vetted, insured professionals
- Expert documentation ready for insurance claims when needed
- Priority emergency response when you need it most
Full-Service Property Management Support
- Construction project management
- Insurance claim navigation and support
- Contractor coordination and quality oversight
- Seasonal maintenance planning
Capital improvement planning
The NTOE Difference: What Sets Us Apart
1. We Know Your Property Inside and Out
When you work with us long-term, we develop an institutional knowledge of your property—its quirks, its history, the repair from two years ago that needs monitoring. You never start from scratch or re-explain your home to strangers.
2. One Point of Contact for Everything
No more juggling multiple contractors for different issues. We handle it all, or we coordinate the specialists who can—saving you time, stress, and the headache of being your own general contractor.
3. Hands-On Quality Control
We don’t just send reports and disappear. Our team conducts walkthroughs, monitors contractor work, and ensures quality standards are met at every stage.
As one property manager shared: “Their professional oversight sets them apart—they’re hands-on with walkthroughs and make sure the contractors and subcontractors do the job right.”
4. Rapid Emergency Response
When you call us at 2 a.m. with an emergency, we answer. We understand that property disasters don’t wait for business hours, and our clients appreciate knowing we’re available when they need us most.
5. Insurance Industry Expertise
Navigating insurance claims can be overwhelming. Our team has extensive experience working directly with insurance companies and adjusters, helping document damage, prepare estimates, and advocate for fair settlements. We speak their language and know what documentation they need.
Our Service Area: Deeply Rooted in LA's Westside
We exclusively serve LA County’s Westside, including:
- Santa Monica
- Beverly Hills
- Brentwood
- West LA
- Westwood
- Pacific Palisades
Professional Credentials and Certifications
IICRC, lead-safe certified, asbestos certified, licensed contractors, bonded and insured. We meet or exceed every industry standard required to handle your property safely and legally.
We maintain:
- Full licensing for all restoration and construction services
- Comprehensive insurance coverage protecting your property
- Ongoing training in the latest industry techniques and safety protocols
- Relationships with trusted sub-contractors who meet our quality standards
What Our Clients Say: Real Reviews from Real People
“I had an excellent experience working with N.T.O.E. Their team is professional, responsive, and truly dedicated to providing great service. Communication has always been clear and timely, and they go above and beyond to make sure everything is handled smoothly. I appreciate their attention to detail, proactive approach, and genuine care for their clients. It’s refreshing to work with a professional contractor that values both efficiency and customer satisfaction.”
– G.M.
Additional Trust Signals You Should Look For (And We're Happy to Provide)
When comparing companies, here are other things worth asking about:
Years in Business and Local Presence
We’ve been serving LA’s Westside for 20 years with 3000+ properties serviced, building a reputation one project at a time. Our longevity speaks to our reliability and the trust our community has placed in us.
Team Expertise and Continuity
You’ll work with the same dedicated professionals who know your property—not random crews who show up without context.
Project Portfolio and Case Studies
From historic landmarks like the Eames House to everyday homes and multi-unit complexes, we’ve handled properties of all types and complexities.
Financial Stability
We’re established, properly insured, and not going anywhere. Your deposits are safe, and we’ll be here to honor our warranties.
Industry Relationships
We have strong working relationships with insurance companies, sub-contractors, suppliers, and other professionals in the property management ecosystem.
Transparent Contracts and Agreements
Our paperwork is straightforward and fair. We encourage you to read everything carefully and ask questions.
Warranty and Follow-Up Support
We stand behind our work. If something isn’t right, we make it right—period.
We’d Love to Hear From You
If you’ve been comparing companies and want to learn more about how we can protect your property investment, we’d love to hear from you. Call us!