As an HOA board member, you didn’t sign up for just one job—you signed up for several. You’re a decision-maker, a budget manager, a contract negotiator, and a community builder. You balance resident concerns, enforce community standards, and plan for the property’s long-term health. And somewhere in between all of that, you’re supposed to make sure the landscaping looks great, the gutters are clear, and nothing falls into disrepair.
Sound exhausting? That’s because it is.
At N.T.O.E, we believe your time should go toward building community—not chasing down maintenance issues. Our proactive property maintenance programs are designed specifically for LA HOAs who want to get ahead of problems before they start. We handle the grounds with regular, preventative care so you’re not stuck dealing with emergency repairs, surprise expenses, or frustrated residents pointing out what’s broken.
Less time managing vendors. More time making an impact. That’s the difference proactive maintenance makes.
Here's exactly what you get with our maintenance programs
We offer both monthly and quarterly programs, and we work with you to determine the right fit based on your community’s size, property needs, and how hands-on your board wants to be.
Monthly 🗓️
Ideal for:
Medium to large HOAs with shared spaces such as pools, clubhouses, and extensive landscaping that require ongoing attention.
- Older communities where infrastructure (roofs, paving, lighting) benefits from regular inspections to prevent costly repairs.
- High-end or amenity-rich developments where consistent quality and presentation influence property values and resident satisfaction.
- Busy or volunteer boards that prefer outsourced, scheduled maintenance to reduce their management workload and reliance on emergency repairs.
What’s included:
- Property Risk Management
Comprehensive monthly evaluations to identify and mitigate risks before they escalate. - Detailed Inspection Reports
Photo and written documentation delivered monthly to keep properties in top condition. - Ongoing Maintenance Monitoring
Frequent check-ins to ensure contractors meet quality standards and timelines. - Access to Vetted Contractors
Immediate connection to insured, bonded professionals for repairs and preventive work. - Insurance Support
Expert monthly documentation ready for claims if needed. - In-House Emergency Response
Priority access to restoration and construction services.
Quarterly 🗓️🗓️🗓️
Ideal for:
- HOAs with basic common amenities that do not demand constant attention, such as smaller greenspaces, sidewalks, and minimal recreational facilities.
- Communities that want simplified budgeting and administrative burden with fewer invoices and payments per year.
- Areas where weather and climate conditions limit the frequency of maintenance needs, reducing the risk of rapid deterioration.
What’s included:
- Property Risk Management
Comprehensive quarterly evaluations to identify and mitigate risks tied to seasonal changes before they escalate. - Detailed Inspection Reports
Photo and written documentation delivered quarterly to keep properties in top condition. - Ongoing Maintenance Monitoring
Scheduled quarterly check-ins to ensure contractors meet quality standards and timelines. - Access to Vetted Contractors
Immediate connection to insured, bonded professionals for seasonal repairs and preventive work. - Insurance Support
Expert quarterly documentation ready to support claims if needed. - In-House Emergency Response
Priority access to restoration and construction services for urgent issues.
Key differences: Monthly vs. Quarterly
|
Aspect |
Monthly Maintenance |
Quarterly Maintenance |
|---|---|---|
|
Frequency |
Monthly inspections and maintenance |
Inspections and maintenance every three months |
|
Budgeting |
Smoother cash flow, smaller monthly payments |
Larger lump-sum payments quarterly, easier accounting |
|
Maintenance Effectiveness |
Proactive and preventive care, early issue detection |
Adequate for stable communities but slower issue detection |
|
Administrative Load |
More invoices, approvals, and vendor management |
Less frequent billing and administrative tasks |
|
Suitability |
Larger, amenity-rich, older communities needing frequent attention |
Smaller, newer, or low-maintenance communities |
|
Resident Experience |
Consistent upkeep and quality year-round leaves residents satisfied |
Balanced upkeep with fewer service interruptions for residents |
|
Cost Implications |
Potentially higher administrative and operational costs |
Potentially lower operational costs |
What grounds, facilities, and additional services are included?
Our maintenance programs cover the full scope of your HOA’s common property and infrastructure:
Landscaping and Grounds
Regular mowing, shrub trimming, tree pruning, weed removal, irrigation maintenance, pest control, mulch renewal, and seasonal planting.
Exterior Building Areas
Inspections and maintenance of building walls, foundations, roofs, gutters, driveways, sidewalks, vents, and utility boxes.
Common Areas and Amenities
Maintenance of fences, gates, signage, parking lots, playgrounds, sports courts, pools (cleaning, filter checks, repairs), clubhouses, and community rooms.
Utilities
HVAC servicing, lighting checks, water, gas, and electric line inspections, pool heaters, and backup generator testing in common areas.
Interior Common Spaces
Cleaning, flooring inspections, leak detection around windows and plumbing, attic and ventilation checks in lobbies, hallways, and clubhouses.
Damage Prevention and Inspection
Water damage prevention and inspection, mold assessment and prevention, fire damage inspection and mitigation—helping you catch issues early before they become costly emergencies.
Every HOA is different.
If your community has unique facilities or additional grounds that need attention, we’re happy to discuss a customized plan that fits your specific needs.
Fair Question: Why Should Your HOA Trust Us?
We get it—you’ve probably worked with maintenance companies before, and not all of them follow through. At N.T.O.E, we do things differently. We don’t just maintain properties—we protect them. Our team specializes in proactive risk management, restoration, and preventative maintenance that catches problems before they turn into budget-busting emergencies. And we work directly with HOA boards, contractors, and insurance companies to keep everyone on the same page.
Here’s what you can expect when you work with us:
Reliable Execution
When we say we’ll be there, we show up. When we commit to a maintenance schedule or inspection, it gets done—on time and done right. No chasing us down.
Exceeding Expectations
We don’t just check boxes and move on. Our team genuinely cares about the condition of your property and consistently goes the extra mile to make sure you’re covered.
Transparent Service
No surprises. No hidden fees. No vague updates. We keep communication clear and honest at every stage so you always know what’s happening with your property.
Relationship-Driven
We’re not here for one-and-done contracts. We build long-term partnerships with the HOA communities we serve, and our reputation depends on it. Most of our business comes from referrals—because when we do good work, boards tell other boards.
You’re not just hiring a vendor. You’re partnering with a team that’s invested in protecting your community’s long-term value.
We're Here When You're Ready
If you’d like to learn more about our maintenance programs or discuss your HOA’s specific needs, we’d love to hear from you. Call (888) 367-1371 or send us a message.
